Customized Seminars and Keynotes All seminars, keynotes, and presentations are customized to meet the needs and objectives of your audience and can range from a one hour keynote to a full day seminar. Please contact Lucy for a description of any speaking topics that interest you. Speaking fees are dependent upon location, duration and type of presentation. For Your Association For the Human Resources Professional Professional Development for Educators For the Parents of Your School For the Health-Care Association For Your Association The Power of Optimism               Optimistic people have more fun, are healthier and achieve more of their potential. Optimistic thinking is a skill that anyone can learn.  Discover how the power of optimism creates purpose, passion and possibility. Outline: What is optimism? How optimistic are you? Realistic optimism How pessimists think Characteristics of the optimist How optimism affects your physical and mental health       Optimism and burnout How to boost your optimism Discover Your Life Purpose Lucy's Life Purpose presentation has touched many lives and inspired people to greater meaning and purpose. Her ability to focus on the important issues is reflected in this motivating and uplifting presentation.  Lucy walks the talk as she describes her own struggle with defining and living a life of purpose.  She explains how the Life Purpose PrincipleTM can open your heart and your mind and help you live a meaningful life at home and at work. Outline: What life purpose is and is not How life purpose fires up your life Identify your passion Life Purpose = Passion + contribution Understand the values that drive you forward Living your life purpose on a daily basis Overcoming obstacles to living your purpose How to write a statement of purpose Total Teambuilding Build a strong, effective staff through Total Teambuilding.  This program creates and strengthens connections between staff members.  Through a variety of fun, interactive activities you will learn how your staff functions as a team and how to continue to build on the strengths of your group. Outline: Each Total Teambuilding day is customized to meet the needs of your staff. Some elements that have been included in other Total Teambuilding seminars: Identifying Stressors - personal and professional Getting to Know You Pulling Together or Pulling Apart Communicating Clearly Stress Management and Relaxation Techniques Creating Wellness Lucy presents the six areas of wellness and a unique method of incorporating the "be well and live well" approach to a meaningful and fulfilling life both at home and at work. Wellness is a framework that can be used in many ways to help us organize, understand, and balance our own human growth and development. Everything we do, every decision we make, every thought we think, and every attitude and belief we hold fits into this framework made up of six basic concepts. Outline: The six areas of wellness are explored in this interactive seminar. Social Wellness Physical Wellness Emotional Wellness Intellectual Wellness Spiritual Wellness Occupational Wellness All Work and No Play: How to achieve balance in your family life All work and no play makes for cranky, unhappy families. Achieving the correct balance between work and play is important to the health and well being of parents and children. The impact of the lack of balance on families will be presented along with practical strategies for getting your family life back on track Outline: What is stress? The stress of family life The stress of children The stress of school: homework wars The stress of work: impact of adult stress of children The stress of time: work, family, individual Family Time: Fun and games Carving out couple time Stress management for the whole family Manage Your Stress Before Your Stress Manages You How you handle the stress in your life makes the difference between coping and collapsing. Lucy will help you to assess your level of stress, learn the early warning signs of burnout, and learn to get your priorities straight and how to humour your stress. Outline: What is stress? What happens when you don't manage stress Why you need to manage your stress Stress Assessment Stress and Burnout The effects of burnout How to avoid burnout Dealing with Difficult People: Managing Negativity in the Workplace The most effective way to deal with difficult people in the workplace is to first understand the different types of difficult personalities. Once these personalities are identified you can learn how to respond with strength and sensitivity through assertiveness communication training. Learn how to deal with difficult people in the workplace by communicating in a clear, direct and powerful way. Outline: What is a difficult person? Difficult Personality Types: The Bully, The Whiner, The Silent Type, The People Pleaser, The Negaholic, The Expert How to Cope With Different Personality Types Co-Workers - the Non-Voluntary Relationship Managing Conflict: Active Listening Assertive Communication Thinkshop: Generating Ideas Through Creative Brainstorming This is a hands-on workshop that uses activities and group process techniques to generate ideas on how to communicate and implement your organizations vision, mission, or goals. Outline: Ingredients for success in the creative brainstorming process Brainstorming Guidelines Avoiding Brainstorming Pitfalls Humour As A Creativity Tool Using A Mandala to Generate Ideas The Creative Thinking Process Generating Ideas - Wishful Thinking Evaluating Your Ideas - Plus, Minus, Interesting Implementing Your Ideas - Where Do You Go From Here? Understanding Burnout Burnout is rampant, especially in the helping professions. People who feel stressed, unappreciated and overworked are at risk for burnout, Lucy shows how unmanaged stress develops into burnout over time. Learn to recognize the signs of burnout and what you can do to recover. Outline: Stress and burnout Five myths about stress Three stages of burnout How burnout happens When the pressure is greater than the resources Burnout prevention and recovery For the Human Resources Professional The Power of Optimism Optimistic people have more fun, are healthier and achieve more of their potential. Optimistic thinking is a skill that anyone can learn.  Discover how the power of optimism creates purpose, passion and possibility. Outline: What is optimism? How optimistic are you? Realistic optimism How pessimists think Characteristics of the optimist How optimism affects your physical and mental health Optimism and burnout How to boost your optimism Discover Your Life Purpose Lucy's Life Purpose presentation has touched many lives and inspired people to greater meaning and purpose. Her ability to focus on the important issues is reflected in this motivating and uplifting presentation.  Lucy walks the talk as she describes her own struggle with defining and living a life of purpose.  She explains how the Life Purpose PrincipleTM can open your heart and your mind and help you live a meaningful life at home and at work. Outline: What life purpose is and is not How life purpose fires up your life Identify your passion Life Purpose = Passion + contribution Understand the values that drive you forward Living your life purpose on a daily basis Overcoming obstacles to living your purpose How to write a statement of purpose Total Teambuilding Build a strong, effective staff through Total Teambuilding.  This program creates and strengthens connections between staff members.  Through a variety of fun, interactive activities you will learn how your staff functions as a team and how to continue to build on the strengths of your group. Outline: Each Total Teambuilding day is customized to meet the needs of your staff. Some elements that have been included in other Total Teambuilding seminars: Identifying Stressors - personal and professional Getting to Know You Pulling Together or Pulling Apart Communicating Clearly Stress Management and Relaxation Techniques Creating Wellness Lucy presents the six areas of wellness and a unique method of incorporating the "be well and live well" approach to a meaningful and fulfilling life both at home and at work. Wellness is a framework that can be used in many ways to help us organize, understand, and balance our own human growth and development. Everything we do, every decision we make, every thought we think, and every attitude and belief we hold fits into this framework made up of six basic concepts. Outline: The six areas of wellness are explored in this interactive seminar. Social Wellness Physical Wellness Emotional Wellness Intellectual Wellness Spiritual Wellness Occupational Wellness Getting Over Anger Learn about the origins of anger and how it has affected you in the past and in your current situation.  As a result of taking this seminar you will move from unhealthy responses of anger to responding in a loving, forgiving manner Outline: Anger in your family of origin Assessment of your anger style Assertive vs. Aggressive: How to say what you want Anger Management Strategies Moving on to Forgiveness Manage Your Stress Before Your Stress Manages You How you handle the stress in your life makes the difference between coping and collapsing. Lucy will help you to assess your level of stress, learn the early warning signs of burnout, and learn to get your priorities straight and how to humour your stress. Outline: What is stress? What happens when you don't manage stress Why you need to manage your stress Stress Assessment Stress and Burnout The effects of burnout How to avoid burnout Managing the Stress of Change Change is stressful and learning how to manage change is crucial to our well-being in this ever-changing world. Although the stress of change is unavoidable you can learn how to deal effectively with change in the workplace. Core concepts related to stress, the emotional and physical impact of the stress of change will be presented along with effective stress management strategies. Outline: Stress triggers in the workplace Change and fear Stages of change The emotional impact of change Change or be changed Changing your attitude Changing your behavior Assertive Communication Assertive communication can help you to communicate in a powerful and effective manner that will increase your confidence, avoid misunderstandings and teach you how to handle difficult situations at work and at home. Assertive communication is built on a foundation of respect – for yourself and for others.  This dynamic, interactive seminar will start with the basics of effective communication and provide participants with real-life role-playing opportunities. Outline: What is assertive communication? Respect – the foundation of communication Submissive and aggressive communication Using the DESC script Resolving conflicts with assertive communication Behaviors that escalate conflict Active listening How to disagree diplomatically How to say no without feeling guilty Providing effective feedback Helping Children Manage Stress Children are faced with a wide variety of stressful situations at home and at school.  The inability to cope with everyday stress may result in lack of motivation, anxiety, depression, social isolation and aggression. Children experience stress differently than adults and the same child may experience it differently at different times.  Younger children also experience stress differently than older children.  Outline: What is stress? What causes stress for children Identifying stress signals A child's reaction to stress - from elementary to high school Creating a safety net for your child The impact of parental stress on children Stop that stress: Stress Prevention What to do after stress happens Raising Emotionally Intelligent Children Our children are happier, more confident, and more successful in school when their social and emotional skills are strong. Effective emotional skills become the building blocks for children to become responsible, caring, and productive adults. Parents and educators will learn how emotional IQ affects school and life success and what steps can be taken to teach children these important life skills. Outline: What is emotional intelligence? Important social and emotional skills for children Why is emotional intelligence important? What happens when our children fail to master emotional skills? How to become an emotionally intelligent parent Dealing with Difficult People: Managing Negativity in the Workplace The most effective way to deal with difficult people in the workplace is to first understand the different types of difficult personalities. Once these personalities are identified you can learn how to respond with strength and sensitivity through assertiveness communication training. Learn how to deal with difficult people in the workplace by communicating in a clear, direct and powerful way. Outline: What is a difficult person? Difficult Personality Types: The Bully, The Whiner, The Silent Type, The People Pleaser, The Negaholic, The Expert How to Cope With Different Personality Types Co-Workers - the Non-Voluntary Relationship Managing Conflict: Active Listening Assertive Communication Thinkshop: Generating Ideas Through Creative Brainstorming This is a hands-on workshop that uses activities and group process techniques to generate ideas on how to communicate and implement your organizations vision, mission, or goals. Outline: Ingredients for success in the creative brainstorming process Brainstorming Guidelines Avoiding Brainstorming Pitfalls Humour As A Creativity Tool Using A Mandala to Generate Ideas The Creative Thinking Process Generating Ideas - Wishful Thinking Evaluating Your Ideas - Plus, Minus, Interesting Implementing Your Ideas - Where Do You Go From Here? Understanding Burnout Burnout is rampant, especially in the helping professions. People who feel stressed, unappreciated and overworked are at risk for burnout, Lucy shows how unmanaged stress develops into burnout over time. Learn to recognize the signs of burnout and what you can do to recover. Outline: Stress and burnout Five myths about stress Three stages of burnout How burnout happens When the pressure is greater than the resources Burnout prevention and recovery Professional Development for Educators The Power of Optimism Optimistic people have more fun, are healthier and achieve more of their potential. Optimistic thinking is a skill that anyone can learn.  Discover how the power of optimism creates purpose, passion and possibility. Outline: What is optimism? How optimistic are you? Realistic optimism How pessimists think Characteristics of the optimist How optimism affects your physical and mental health Optimism and burnout How to boost your optimism Total Teambuilding Build a strong, effective staff through Total Teambuilding.  This program creates and strengthens connections between staff members.  Through a variety of fun, interactive activities you will learn how your staff functions as a team and how to continue to build on the strengths of your group. Outline: Each Total Teambuilding day is customized to meet the needs of your staff.  Some elements that have been included in other Total Teambuilding seminars: Identifying Stressors - personal and professional Getting to Know You Pulling Together or Pulling Apart Communicating Clearly Stress Management and Relaxation Techniques Creating Wellness Lucy presents the six areas of wellness and a unique method of incorporating the "be well and live well" approach to a meaningful and fulfilling life both at home and at work. Wellness is a framework that can be used in many ways to help us organize, understand, and balance our own human growth and development. Everything we do, every decision we make, every thought we think, and every attitude and belief we hold fits into this framework made up of six basic concepts. Outline: The six areas of wellness are explored in this interactive seminar. Social Wellness Physical Wellness Emotional Wellness Intellectual Wellness Spiritual Wellness Occupational Wellness Getting Over Anger Learn about the origins of anger and how it has affected you in the past and in your current situation.  As a result of taking this seminar you will move from unhealthy responses of anger to responding in a loving, forgiving manner Outline: Anger in your family of origin Assessment of your anger style Assertive vs. Aggressive: How to say what you want Anger Management Strategies Moving on to Forgiveness Manage Your Stress Before Your Stress Manages You How you handle the stress in your life makes the difference between coping and collapsing. Lucy will help you to assess your level of stress, learn the early warning signs of burnout, and learn to get your priorities straight and how to humour your stress. Outline: What is stress? What happens when you don't manage stress Why you need to manage your stress Stress Assessment Stress and Burnout The effects of burnout How to avoid burnout Managing the Stress of Change Change is stressful and learning how to manage change is crucial to our well-being in this ever-changing world. Although the stress of change is unavoidable you can learn how to deal effectively with change in the workplace. Core concepts related to stress, the emotional and physical impact of the stress of change will be presented along with effective stress management strategies. Outline: Stress triggers in the workplace Change and fear Stages of change The emotional impact of change Change or be changed Changing your attitude Changing your behavior Dealing with Difficult People: Managing Negativity in the Workplace The most effective way to deal with difficult people in the workplace is to first understand the different types of difficult personalities. Once these personalities are identified you can learn how to respond with strength and sensitivity through assertiveness communication training. Learn how to deal with difficult people in the workplace by communicating in a clear, direct and powerful way. Outline: What is a difficult person? Difficult Personality Types: The Bully, The Whiner, The Silent Type, The People Pleaser, The Negaholic, The Expert How to Cope With Different Personality Types Co-Workers - the Non-Voluntary Relationship Managing Conflict: Active Listening Assertive Communication Thinkshop: Generating Ideas Through Creative Brainstorming This is a hands-on workshop that uses activities and group process techniques to generate ideas on how to communicate and implement your organizations vision, mission, or goals. Outline: Ingredients for success in the creative brainstorming process Brainstorming Guidelines Avoiding Brainstorming Pitfalls Humour As A Creativity Tool Using A Mandala to Generate Ideas The Creative Thinking Process Generating Ideas - Wishful Thinking Evaluating Your Ideas - Plus, Minus, Interesting Implementing Your Ideas - Where Do You Go From Here? Understanding Burnout Burnout is rampant, especially in the helping professions. People who feel stressed, unappreciated and overworked are at risk for burnout, Lucy shows how unmanaged stress develops into burnout over time. Learn to recognize the signs of burnout and what you can do to recover. Outline: Stress and burnout Five myths about stress Three stages of burnout How burnout happens When the pressure is greater than the resources Burnout prevention and recovery For the Parents of Your School The Power of Optimism Optimistic people have more fun, are healthier and achieve more of their potential. Optimistic thinking is a skill that anyone can learn.  Discover how the power of optimism creates purpose, passion and possibility. Outline: What is optimism? How optimistic are you? Realistic optimism How pessimists think Characteristics of the optimist How optimism affects your physical and mental health Optimism and burnout How to boost your optimism Raising Emotionally Intelligent Children Our children are happier, more confident, and more successful in school when their social and emotional skills are strong. Effective emotional skills become the building blocks for children to become responsible, caring, and productive adults. Parents and educators will learn how emotional IQ affects school and life success and what steps can be taken to teach children these important life skills. Outline: What is emotional intelligence? Important social and emotional skills for children Why is emotional intelligence important? What happens when our children fail to master emotional skills? How to become an emotionally intelligent parent Helping Children Manage Stress Children are faced with a wide variety of stressful situations at home and at school.  The inability to cope with everyday stress may result in lack of motivation, anxiety, depression, social isolation and aggression. Children experience stress differently than adults and the same child may experience it differently at different times.  Younger children also experience stress differently than older children.  Outline: What is stress? What causes stress for children Identifying stress signals A child's reaction to stress - from elementary to high school Creating a safety net for your child The impact of parental stress on children Stop that stress: Stress Prevention What to do after stress happens All Work and No Play: How to achieve balance in your family life All work and no play makes for cranky, unhappy families. Achieving the correct balance between work and play is important to the health and well being of parents and children. The impact of the lack of balance on families will be presented along with practical strategies for getting your family life back on track Outline: What is stress? The stress of family life The stress of children The stress of school: homework wars The stress of work: impact of adult stress of children The stress of time: work, family, individual Family Time: Fun and games Carving out couple time Stress management for the whole family For the Health-Care Association The Power of Optimism Optimistic people have more fun, are healthier and achieve more of their potential. Optimistic thinking is a skill that anyone can learn.  Discover how the power of optimism creates purpose, passion and possibility. Outline: What is optimism? How optimistic are you? Realistic optimism How pessimists think Characteristics of the optimist How optimism affects your physical and mental health Optimism and burnout How to boost your optimism Discover Your Life Purpose Lucy's Life Purpose presentation has touched many lives and inspired people to greater meaning and purpose. Her ability to focus on the important issues is reflected in this motivating and uplifting presentation.  Lucy walks the talk as she describes her own struggle with defining and living a life of purpose.  She explains how the Life Purpose PrincipleTM can open your heart and your mind and help you live a meaningful life at home and at work. Outline: What life purpose is and is not How life purpose fires up your life Identify your passion Life Purpose = Passion + contribution Understand the values that drive you forward Living your life purpose on a daily basis Overcoming obstacles to living your purpose How to write a statement of purpose Total Teambuilding Build a strong, effective staff through Total Teambuilding.  This program creates and strengthens connections between staff members.  Through a variety of fun, interactive activities you will learn how your staff functions as a team and how to continue to build on the strengths of your group. Outline: Each Total Teambuilding day is customized to meet the needs of your staff. Some elements that have been included in other Total Teambuilding seminars: Identifying Stressors - personal and professional Getting to Know You Pulling Together or Pulling Apart Communicating Clearly Stress Management and Relaxation Techniques Creating Wellness Lucy presents the six areas of wellness and a unique method of incorporating the "be well and live well" approach to a meaningful and fulfilling life both at home and at work. Wellness is a framework that can be used in many ways to help us organize, understand, and balance our own human growth and development. Everything we do, every decision we make, every thought we think, and every attitude and belief we hold fits into this framework made up of six basic concepts. Outline: The six areas of wellness are explored in this interactive seminar. Social Wellness Physical Wellness Emotional Wellness Intellectual Wellness Spiritual Wellness Occupational Wellness   Manage Your Stress Before Your Stress Manages You How you handle the stress in your life makes the difference between coping and collapsing. Lucy will help you to assess your level of stress, learn the early warning signs of burnout, and learn to get your priorities straight and how to humour your stress. Outline: What is stress? What happens when you don't manage stress Why you need to manage your stress Stress Assessment Stress and Burnout The effects of burnout How to avoid burnout Dealing with Difficult People: Managing Negativity in the Workplace The most effective way to deal with difficult people in the workplace is to first understand the different types of difficult personalities. Once these personalities are identified you can learn how to respond with strength and sensitivity through assertiveness communication training. Learn how to deal with difficult people in the workplace by communicating in a clear, direct and powerful way. Outline: What is a difficult person? Difficult Personality Types: The Bully, The Whiner, The Silent Type, The People Pleaser, The Negaholic, The Expert How to Cope With Different Personality Types Co-Workers - the Non-Voluntary Relationship Managing Conflict: Active Listening Assertive Communication Thinkshop: Generating Ideas Through Creative Brainstorming This is a hands-on workshop that uses activities and group process techniques to generate ideas on how to communicate and implement your organizations vision, mission, or goals. Outline: Ingredients for success in the creative brainstorming process Brainstorming Guidelines Avoiding Brainstorming Pitfalls Humour As A Creativity Tool Using A Mandala to Generate Ideas The Creative Thinking Process Generating Ideas - Wishful Thinking Evaluating Your Ideas - Plus, Minus, Interesting Implementing Your Ideas - Where Do You Go From Here? Understanding Burnout Burnout is rampant, especially in the helping professions. People who feel stressed, unappreciated and overworked are at risk for burnout, Lucy shows how unmanaged stress develops into burnout over time. Learn to recognize the signs of burnout and what you can do to recover. Outline: Stress and burnout Five myths about stress Three stages of burnout How burnout happens When the pressure is greater than the resources Burnout prevention and recovery Managing the Stress of Change Change is stressful and learning how to manage change is crucial to our well-being in this ever-changing world. Although the stress of change is unavoidable you can learn how to deal effectively with change in the workplace. Core concepts related to stress, the emotional and physical impact of the stress of change will be presented along with effective stress management strategies. Outline: Stress triggers in the workplace Change and fear Stages of change The emotional impact of change Change or be changed Changing your attitude Changing your behavior All Work and No Play: How to achieve balance in your family life All work and no play makes for cranky, unhappy families. Achieving the correct balance between work and play is important to the health and well being of parents and children. The impact of the lack of balance on families will be presented along with practical strategies for getting your family life back on track Outline: What is stress? The stress of family life The stress of children The stress of school: homework wars The stress of work: impact of adult stress of children The stress of time: work, family, individual Family Time: Fun and games Carving out couple time Stress management for the whole family