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	<title>Lucy MacDonald</title>
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	<link>http://lucymacdonald.com</link>
	<description>Confidential Telephone Counselling Canada for stress, anger, burnout</description>
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		<title>The Power of Optimism</title>
		<link>http://lucymacdonald.com/the-power-of-optimism/</link>
		<comments>http://lucymacdonald.com/the-power-of-optimism/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 20:04:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Anger Management]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Grief Counselling]]></category>
		<category><![CDATA[Positive Attitude]]></category>
		<category><![CDATA[Recovery from Burnout]]></category>
		<category><![CDATA[Stress Management]]></category>
		<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[counseling by phone]]></category>
		<category><![CDATA[optimism]]></category>
		<category><![CDATA[positive attitude]]></category>
		<category><![CDATA[telephone counselling]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=145</guid>
		<description><![CDATA[The Power of Optimism Let me confess right here and now. I am a recovering negaholic; that&#8217;s right, I am a former negative person. A negative take on the world has some benefit. Being negative means you don&#8217;t take any risks, you create a buffer between yourself and others so you will not be vulnerable, [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><strong>The Power of Optimism </strong></p>
<p>Let me confess right here and now. I am a recovering negaholic; that&#8217;s right, I am a former negative person. A negative take on the world has some benefit. Being negative means you don&#8217;t take any risks, you create a buffer between yourself and others so you will not be vulnerable, you don&#8217;t have many disappointments because you have no expectations. However, being a negative person also means that co-workers shy away from you, your children will think you are an old grouch, you might not get that job promotion, or your general health, mental and physical, may suffer.</p>
<p><strong>Optimism is an Attitude<br />
</strong>Optimism is an attitude that sets us up for life success by helping us focus on what works and how we contribute to what works.  According to Martin Seligman, who pioneered much of the research on optimism, being optimistic involves how we explain the good and bad things that happen to us. When good things happen the optimist takes the credit and the pessimist considers it to be fluke or a stroke of luck. The optimist believes that good things will last whereas the pessimist believes that good things will not last.</p>
<p>When bad things happen the optimist believes that the situation is temporary, that the bad event is limited to a particular situation and that bad events are caused by circumstances. Pessimistic people believe that bad events are permanent and will affect all areas of their lives and they blame themselves.</p>
<p><strong>Being Optimistic is About Being Real</strong><br />
Does that mean that optimists never get down, depressed, upset with life? Absolutely not. Being optimistic is about being real. The difference is that optimists are active and have a sense that what we do matters. In addition living life as an optimist means that we take responsibility for our actions. Just because we believe that bad events are not a result of something internally wrong with us, we do acknowledge when we have done wrong and work towards making amends. Optimism is realistic, flexible, and above all hopeful.</p>
<p>Optimists live a life that is driven by trust, not fear, and use reasons to objectively assess situations. We believe that we have the ability to make good things happen and we take charge and create the conditions for success. This involves personal responsibility, which means living a value-driven life. Optimists attract and are attracted to positive people and situations.</p>
<p><strong>Optimists Live Longer</strong><br />
The power of optimism manifests itself in physical and mental health. According to the Mayo Clinic, studies show that optimists live longer than pessimists. The immune system of people who are optimistic is more effective and optimists are more likely to seek medical advice and stick to a health regime. In addition they are more likely to see support as a coping strategy which has a impact on both physical and mental health. Optimism protects against depression and we now understand that many illnesses are influenced by feelings. The relationship between stress and heart disease is well documented.</p>
<p><strong>How to Boost Your Optimism</strong></p>
<p><strong> </strong></p>
<ol>
<li><strong>Be aware of self-talk<br />
</strong>Self-talk is an ongoing series of inner messages about yourself, others and the world around you. Pay attention to what you are saying to yourself and under what circumstances your thoughts are more negative than positive.</li>
<li> <strong>Repeat a mantra<br />
</strong>Choose one of your chronic negative thoughts and write down it’s opposite. Post your mantra on a sticky note and place in it a prominent place. Commit your positive thought to memory and counter your negative thought with your positive mantra. You can also use a cue, like the phone ringing or looking at your watch, to remind you to repeat your positive mantra.<strong><br />
</strong></li>
<li><strong>Be grateful<br />
</strong>Take a few minutes at the end of the day to list three things that you are grateful for.</li>
<li><strong>Visualize<br />
</strong>Visualization is a form a meditation that involves using your imagination to change how you feel. Choose a situation where you would like to act with confidence, sit in a comfortable chair, and picture yourself acting with confidence.</li>
<li><strong>Create abundance<br />
</strong>Abundance is being satisfied with what you have while envisioning what you want. Collect images from magazines that represent what you want more of if your life: a relationship, a better self-image, anew job, a home, travel, etc. Create a collage on poster board using your images and put your collage in a room where you will see it often.</li>
<li><strong>Look for laughter<br />
</strong>You can incorporate laughter into your day by actively seeking out humour. What tickles your funny bone? Old movies? Stand-up comedy? Indulge yourself and share the laugher.</li>
<li><strong>Manage stress<br />
</strong>There’s nothing like too much stress to put you in a bad mood.  Managing your stress can go a long way to improving your attitude. Regular exercise, a healthy diet, and enough sleep are three good ways to manage stress.</li>
</ol>
<p>Plug into the power of optimism and light up your life, improve your health and create happiness for yourself and those around you.</p>
<p>Counselling by telephone: Phone counselling for stress, anger, burnout and grief is available throughout Canada, including British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador.</p>
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		<title>Manage Your Stress and Avoid Burnout</title>
		<link>http://lucymacdonald.com/manage-your-stress-and-avoid-burnout/</link>
		<comments>http://lucymacdonald.com/manage-your-stress-and-avoid-burnout/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 19:49:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Recovery from Burnout]]></category>
		<category><![CDATA[Stress Management]]></category>
		<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[burnout]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[telephone counselling]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=141</guid>
		<description><![CDATA[Did you know? That forty-three percent of all adults suffer adverse health effects from stress? That stress is linked to the six leading causes of death &#8211; heart disease, cancer, lung ailments, accidents, cirrhosis of the liver, and suicide? That approximately eighty percent of all physician office visits are for stress-related ailments and complaints? (American [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><strong>Did you know?</strong></p>
<ul>
<li>That forty-three percent of all adults suffer adverse health effects from stress?</li>
<li>That stress is linked to the six leading causes of death &#8211; heart disease, cancer, lung ailments, accidents, cirrhosis of the liver, and suicide?</li>
<li>That approximately eighty percent of all physician office visits are for stress-related ailments and complaints? (American Medical Association).</li>
</ul>
<p>When we don&#8217;t manage our stress effectively we are at risk for burnout. Burnout is the ultimate stress reaction and occurs when the stressors are greater than our capacity to cope. Typically the term burnout is used in relation to the work place, however burnout can also happen in our personal lives. For example, people who are caregivers for elderly parents or a sick child are often at risk for burnout.</p>
<p><strong>The stages of burnout are analogous to first, second and third degree burns.</strong></p>
<p><strong> </strong></p>
<p><strong>First degree burnout:<br />
</strong>One of the first signs of burnout is disillusionment with your work. Your job, career or business does not satisfy you as it once did. You respond by working harder which results in exhaustion, boredom and frustration. You question your competence and lose confidence in your ability to do your job.</p>
<p><strong>Second degree burnout:<br />
</strong>You experience chronic fatigue, physical pain and irritability. You either sleep too much or not enough and/or may start to use drugs and/or alcohol as a way to help you cope. You become indecisive and there may be negative feedback from co-workers or your employer. As you question the meaning of your work, low-level depression sets in.</p>
<p><strong>Third degree burnout:<br />
</strong>This is the final stage of burnout with despair and physical exhaustion being the dominant features. You may have difficulty getting out of bed and feel completely overwhelmed. A deep-seated sense of failure and a paralyzing pessimism about the future sets in. You struggle with depression and may even have thoughts of suicide.</p>
<p>If you are in the first degree burnout phase your risk for proceeding to third degree burnout is low and you should focus on managing your stress and preventing further burnout. If you recognize yourself in the second degree burnout phase you should develop a plan to correct your problem areas. Third degree burnout usually requires the help of a qualified professional in the area of stress and burnout who can work with you to improve your emotional and physical well-being.</p>
<p><strong>Stress Management and Burnout Prevention:</strong></p>
<p>Managing stress and preventing burnout requires making some changes in how you live your life. Here is a list of some effective techniques you can use to manage your stress and prevent burnout.</p>
<p><strong>Focus on planning your life, not your time.<br />
</strong>Evaluate all your activities, even the most trivial, to determine whether they add to your life. If they don&#8217;t, get rid of them.</p>
<p><strong>Learn to say no.<br />
</strong>Decide what you can do, what you must do, what you want to do and then delegate the rest. Before you take on new responsibilities, finish or drop an old one.</p>
<p><strong>Schedule time just for yourself.<br />
</strong>Find time each day for quiet thinking, reading, exercising, or activities that you enjoy. This time is crucial to your well-being and contrary to popular opinion, is highly productive.</p>
<p><strong>Learn to meditate.<br />
</strong>Meditation is an effective way for you to manage your stress. Meditation generally focuses on deep breathing which allows tension to leave the body. There is no right way to meditate; anyone can learn.</p>
<p><strong>Go for a therapeutic massage regularly.<br />
</strong>Massage is an excellent means of relaxation and self-care. Massage boosts the immune system, relieves stress and enhances general well-being.</p>
<p><strong>Maintain your network of friends and family.<br />
</strong>Friends are vital to our mental health. Connecting with people who are positive and enthusiastic renews optimism and hope. Friends can also help us to be accountable when we strive to make changes in the way we live.</p>
<p><strong>Develop a hearty laugh.<br />
</strong>There is a direct link between laughter and general health. Learn to differentiate between what is serious and what is not. Spend time with people who are funny and make you laugh.</p>
<p>It is much easier to prevent burnout than it is to recover from it. Heed the warning signs and learn to manage your stress before your stress manages you!</p>
<p>Lucy MacDonald, M.Ed. offers counselling by phone throughout Canada, for stress management and burnout prevention and recovery.</p>
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		<title>Guidelines for Choosing a Counsellor</title>
		<link>http://lucymacdonald.com/guidelines-for-choosing-a-counsellor/</link>
		<comments>http://lucymacdonald.com/guidelines-for-choosing-a-counsellor/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 19:42:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Grief Counselling]]></category>
		<category><![CDATA[Stress Management]]></category>
		<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[counsellor]]></category>
		<category><![CDATA[counselor]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=137</guid>
		<description><![CDATA[Everyone faces situations in life that are difficult and overwhelming.  One way to cope is to consult with a professional counsellor.  Counsellors can help you make a career change, deal with the death of a loved one, overcome panic attacks, manage stress, get over anger, cope with divorce, chronic pain, bullying, school anxiety  &#8211; in [...]]]></description>
			<content:encoded><![CDATA[<p></p><div>
<p>Everyone faces situations in life that are difficult and overwhelming.  One way to cope is to consult with a professional counsellor.  Counsellors can help you make a career change, deal with the death of a loved one, overcome panic attacks, manage stress, get over anger, cope with divorce, chronic pain, bullying, school anxiety  &#8211; in short, counsellors are trained to help you face a wide range of difficulties.</p>
<p>Counsellors work with people across the life span – from childhood, through adolescence, and adulthood.  Counsellors offer their services in a variety of modes: individual counselling, couple, family, and groups.</p>
<p>Finding the right counsellor is often a confusing process. You can use the following guidelines to identify a qualified, helpful counsellor.</p>
<ol>
<li>A good counsellor is a qualified profession with a university education (often a master’s degree or higher) from a recognized university. You can ask to see their university degree, where they did their internship and how long they’ve been in practice.</li>
<li>A good counsellor is part of an association to which they are accountable, has a code of ethics, and which grants certification based on high standards of training and education. The Canadian Counselling Association (CCA) certifies qualified counselors. To find a Canadian Certified Counsellor in Canada, contact The Canadian Counselling and Psychotherapy Association at 1-877-765-5565 or by visiting their website at <a href="http://www.ccacc.ca/">www.ccacc.ca</a></li>
<li>A good counsellor has expertise and the necessary training or area of specialization to help with you specific problems.</li>
<li>A good counsellor listens more than they speak and keeps the focus on you.  A good counsellor is respectful and willing to challenge you when necessary.</li>
<li>A good counsellor is someone you are comfortable with, who is nonjudgmental, someone you can trust with the personal details of your life. A good counsellor encourages and answers your questions.</li>
<li>A good counsellor discusses the issue of confidentiality with you, explains when confidentiality might be broken and with whom and under what circumstances the counsellor can discuss your case.A good counsellor helps you set clearly defined goals and a plan of action. A good counsellor gives you an estimate of how long counselling might last and how counselling will end.</li>
<li>A good counsellor describes appontment policy with you including the session fees, method of payment, the policy regarding missed appointments, the length of each session and how to reach them in case of an emergency.</li>
<li>A good counsellor welcomes your feedback and asks how you feel the counselling process is going and if you have any concerns or questions.</li>
</ol>
</div>
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		<title>Five Steps to Changing Your Thoughts</title>
		<link>http://lucymacdonald.com/five-steps-to-changing-your-thoughts/</link>
		<comments>http://lucymacdonald.com/five-steps-to-changing-your-thoughts/#comments</comments>
		<pubDate>Thu, 01 Dec 2011 12:59:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Positive Attitude]]></category>
		<category><![CDATA[Stress Management]]></category>
		<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[negative thoughts]]></category>
		<category><![CDATA[peace of mind]]></category>
		<category><![CDATA[positive thoughts]]></category>
		<category><![CDATA[stress]]></category>
		<category><![CDATA[telephone counselling]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=117</guid>
		<description><![CDATA[When someone reaches the point where they want to consult with a counsellor in private practice it is because they&#8217;ve lost their peace of mind. The reasons why they&#8217;ve lost their peace of mind are all different however the result is that they may be stressed, angry, sad,  frustrated &#8211; you name it. As human [...]]]></description>
			<content:encoded><![CDATA[<p></p><div>
<div id="attachment_121" class="wp-caption alignleft" style="width: 300px">
	<a href="http://lucymacdonald.com/wp-content/uploads/2011/12/1951.jpg"><img class="size-medium wp-image-121" title="stressed out woman" src="http://lucymacdonald.com/wp-content/uploads/2011/12/1951-300x225.jpg" alt="" width="300" height="225" /></a>
	<p class="wp-caption-text">Change Your Thoughts from Negative to Positive </p>
</div>
<p>When someone reaches the point where they want to consult with a counsellor in private practice it is because they&#8217;ve lost their peace of mind. The reasons why they&#8217;ve lost their peace of mind are all different however the result is that they may be stressed, angry, sad,  frustrated &#8211; you name it.</p>
<p>As human beings, we all want the same thing &#8211; to be happy, to have peace of mind, to enjoy a good quality of thought-life.  <a href="http://www.henrygrayson.com/" target="_self">Dr. Henry Grayson</a>, a psychoanalyst by training, describes a five-step process that you can use to change your thoughts from negative to positive. This process takes a few minutes and you can practice it where ever you are.</p>
<p>As a <a href="http://www.lucymacdonald.com/" target="_self">counselor who works with clients using telephone counseling</a>, I use the process to teach clients how they too can take control over what they are thinking and restore peace of mind.</p>
<p><strong><br />
Five Steps to Changing Your Thoughts</strong></p>
<p><strong> </strong><strong>Step 1. WHAT</strong><br />
As soon as you become aware that you do not have peace of mind as a result of a thought you are thinking, ask yourself the question, “What thought was I thinking that disturbed my peace of mind?”</p>
<p><strong>Step 2. LABEL</strong><br />
Consciously think the thought. “I was thinking that I she must not like me because she didn’t want to join me for coffee.” Label the thought for what it is. “This is one of those ego thoughts that disturbs my peace of mind”.</p>
<p><strong>Step 3. ASK</strong><br />
Ask yourself “Do I want to keep thinking this ego thought?”</p>
<p><strong>Step 4. TAKE CONTROL</strong><br />
Take action. Because you are in control of what you think, you can choose your thoughts. Choose a decisive, action work like “delete”. See yourself using the delete button on your computer as you are deleting this thought. You can also make a statement like “I choose to let this thought go or I delete this thought.” It is important not to fight against the thought – simply observe the thought going away.</p>
<p><strong>Step 5. REPLACE</strong><br />
After you’ve deleted the old thought, replace it with a general positive statement such as &#8220;I am a peaceful and loving person&#8221; or a statement specifically related to the old thought, such as, “I am a likeable person.”</p>
<p>This process does not require much time and it does require your awareness and focus. Practice as required and watch your negative thoughts change into positive ones at your command.</p>
<p>photo from <a href="http://www.stock-photos-free.com/Royalty-Free-Images/Stressed-Out__195">Free Stock Images</a></p>
</div>
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		<title>Canadians are stressed!</title>
		<link>http://lucymacdonald.com/canadians-are-stressed/</link>
		<comments>http://lucymacdonald.com/canadians-are-stressed/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 22:07:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Stress Management]]></category>
		<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[phone counseling]]></category>
		<category><![CDATA[phone counselling]]></category>
		<category><![CDATA[stress management]]></category>
		<category><![CDATA[telephone counseling]]></category>
		<category><![CDATA[telephone counselling]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=97</guid>
		<description><![CDATA[Canadians are stressed! According to a study released by the Canadian Mental Health Association and Desjardins Financial Security, 83% of Canadians say they have gone to work while they were sick or exhausted and they&#8217;ve done on average six times within the last year. The Conference Board of Canda shows that stressed workers are absent [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Canadians are stressed! According to a study released by the <a href="http://www.typepad.com/site/blogs/6a00d834535df869e200d8345a903869e2/post/6a00d834535df869e200e55221e3dc8834/www.cmha.ca">Canadian Mental Health Association</a> and <a href="http://www.dsf-dfs.com/en-CA/">Desjardins Financial Security</a>, 83% of Canadians say they have gone to work while they were sick or exhausted and they&#8217;ve done on average six times within the last year.</p>
<p>The Conference Board of Canda shows that stressed workers are absent from work twice as often as those with little stress.</p>
<p>The cost to the Canadian economy is in the billions &#8211; thirty billion to be exact. Participants in the study beleive that stress-related mental-health problems such as burnout, anxiety, and depression have increased over the years. Mental health claims, especially claims related to depression, are the fastest growing sector of work days lost due to diability.</p>
<p>According to the CMHA press release, &#8220;The silence surrounding mental health in the workplace is particularly alarming considering how prevalent the issue is at work. Approximately 43% of Canadians have had a colleague who has had a mental health issue and 34% have had a co-worker leave work for a period of time because of a mental health issue. Interestingly, 26% of those respondents noted that their colleague never came back to work.&#8221;</p>
<p>This study was released as part of <a href="http://www.cmha.ca/bins/content_page.asp?cid=6-361&amp;lang=1#mhw">National Health Week</a> (May 7 &#8211; 13).</p>
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		<item>
		<title>Stress Management and Emotional Intelligence</title>
		<link>http://lucymacdonald.com/stress-management-and-emotional-intelligence/</link>
		<comments>http://lucymacdonald.com/stress-management-and-emotional-intelligence/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 17:33:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Stress Management]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=91</guid>
		<description><![CDATA[Many Canadian workers say workplace stress has negatively affected them physically or psychologically, with one in five claiming it has limited their careers, according to survey results released Monday. “The good news is, you can learn or improve your emotional skills &#8230; even in the presence of stress,” said Steven Stein, a clinical psychologist and [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Many Canadian workers say workplace stress has negatively affected them physically or psychologically, with one in five claiming it has limited their careers, according to survey results released Monday.</p>
<p>“The good news is, you can learn or improve your emotional skills &#8230; even in the presence of stress,” said Steven Stein, a clinical psychologist and president and CEO of Multi-Health Systems. “If individuals monitor and interpret their emotions and the emotions of others, then apply that knowledge to better succeed in dealing with the world around them, they have a better chance of experiencing workplace success.”</p>
<p>“A strong emotional intelligence can help build positive relationships with colleagues and improve performance — the ideal formula for workplace success,” the report added.</p>
<p>From article Employees can learn to tame workplace stress: report. Eric Beauchesne, CanWest News Service, Published: Monday, July 23, 200</p>
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		<title>Effectiveness of a Telephone-Based EAP Anger Management Program for Referred Employees</title>
		<link>http://lucymacdonald.com/effectiveness-of-a-telephone-based-eap-anger-management-program-for-referred-employees/</link>
		<comments>http://lucymacdonald.com/effectiveness-of-a-telephone-based-eap-anger-management-program-for-referred-employees/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 13:32:55 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Anger Management]]></category>
		<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[anger management]]></category>
		<category><![CDATA[telephone counselling]]></category>

		<guid isPermaLink="false">http://lucymacdonald.com/?p=56</guid>
		<description><![CDATA[Is telephone counselling effective? The Journal of Workplace Behavioral Health (Vol 22, Issue 4, 2008) reports data from an anger management program for referred employees at multiple geographical locations. It consisted of a telephone-based, manualized, 6-session, group intervention. The treatment was based on the concept of stress inoculation training (Meichenbaum &#38; Novaco, 1978) and focused [...]]]></description>
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	<a href="http://lucymacdonald.com/wp-content/uploads/2011/11/339.jpg"><img class="size-thumbnail wp-image-130" title="AA009679" src="http://lucymacdonald.com/wp-content/uploads/2011/11/339-150x150.jpg" alt="" width="150" height="150" /></a>
	<p class="wp-caption-text">Counselling by phone</p>
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<p>Is telephone counselling effective?</p>
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<p><span style="font-weight: normal;">The <a href="http://www.tandfonline.com/doi/abs/10.1080/15555240802157049">Journal of Workplace Behavioral Health</a> (<a href="http://www.tandfonline.com/loi/wjwb20?open=22#vol_22">Vol 22, Issue 4, 2008</a>) reports data from an anger management program for referred employees at multiple geographical locations. It consisted of a telephone-based, manualized, 6-session, group intervention. The treatment was based on the concept of stress inoculation training (Meichenbaum &amp; Novaco, 1978) and focused on (1) developing coping skills through cognitive preparation, skill acquisition, and application training, combined with (2) relaxation training and (3) rehearsal.</span></p>
<p>Data, collected on 59 participants, consisted of pre- and post-treatment scores on the Anger-Hostility and Interpersonal Sensitivity scales of the SCL-90-R. Results showed statistically significant improvements on both scales. Supervisors&#8217; ratings reflected improvement in job status, angry incidents, productivity, and ability to get along with others.</p>
<p>photo by <a href="http://www.stock-photos-free.com">Free Stock Images</a></p>
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		<title>Online Counselling</title>
		<link>http://lucymacdonald.com/online-counselling/</link>
		<comments>http://lucymacdonald.com/online-counselling/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 13:03:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Telephone Counselling]]></category>
		<category><![CDATA[counseling]]></category>
		<category><![CDATA[telephone counselling]]></category>

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		<description><![CDATA[Anonymity of the internet aids online counselling services By Carina Frey Anonymity can sometimes lead to closer understanding between patient and practitioner in psychotherapy.If the person being talked to is not visible, it is easier for the client to speak about terrible experiences or problems.Therapists are now exploiting this in their work and providing counselling [...]]]></description>
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<h2><a href="http://www.monstersandcritics.com/news/lifestyle/consumerhealth/article_1157839.php/Anonymity_of_the_internet_aids_online_counselling_services">Anonymity of the internet aids online counselling services</a></h2>
<p>By Carina Frey</p>
<p>Anonymity can sometimes lead to closer understanding between patient and practitioner in psychotherapy.If the person being talked to is not visible, it is easier for the client to speak about terrible experiences or problems.Therapists are now exploiting this in their work and providing counselling over the Internet.&#8217; Psychotherapy is treatment for mental or emotional illnesses,&#8217; explains Fredi Lang of the Association of German Psychologists (BDP) in Berlin.</p>
<p>Counselling, however, is about providing advice on how to deal with problems. On the internet, the terms psychotherapy and counselling are often misunderstood to mean the same thing. The BDP instituted a quality control system five years ago to aid clients seeking online counselling. Meanwhile, about 20 websites have passed this test and now bear an insignia with the text &#8216;Counselling by Psychologists&#8217;.To obtain the award, the site&#8217;s operators must have a diploma in psychology, inform their clients about the limits of online counselling and the necessity of encoding any correspondence by email.However, this method of quality control is not sufficient, according to Ragnar Beer, psychologist at the University of Goettingen. Beer says only sites operated by universities provide serious counselling. &#8216;Non-verbal communication is missing online. That makes counselling or therapy very difficult,&#8217; says Beer.Beer believes that is why the internet is unsuitable for classical forms of therapy. However, a new approach to counselling has developed called interapy. Researchers at the University of Amsterdam developed this internet platform for treating post-traumatic stress disorder.</p>
<p>Interapy involves clients writing about their experiences on the basis of written instructions. Four-fifths of participants were free of symptoms after counselling.One reason for interapy&#8217;s success is the close nature of the relationship between the client and the therapist. &#8217;We noticed that from the very beginning there was a very intense form of contact,&#8217; says Beer. This is due to the anonymity the internet provides.&#8217;Clients can envisage their therapist according to their own ideal,&#8217; says Beer and the distance between client and practitioner makes it easier to discuss past experiences.</p>
<p>The psychologists behind the website Theratalk at the University of Goettingen have had a similar experience.Theratalk went online in 1996 and provides online counselling for couples. Therapist and clients communicate in a secure chat room with a time lag. &#8217;Patients often say they can speak freely because they can\&#8217;t see the therapist,&#8217; says Beer who heads Theratalk. That was particularly advantageous in dealing with sexual problems. The psychologists pose questions in the chat rooms once a day. &#8216;The patient had the whole day to think about what he or she wanted to say,&#8217; says Beer. Their experience showed that counselling which took place in real time put pressure on clients. Another advantage of the chat room was that all questions and responses could be reread.</p>
<p>But online counselling has its limits. A patient\&#8217;s mental health must be in stabile condition and personality disorders cannot be treated online. In addition clients who are experiencing a mental crisis should speak to a counsellor face to face.<br />
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